Shipping Policy

Thank you for shopping with us. Please review the shipping information below to understand how we process and deliver your orders.

Shipping Coverage & Fees

We currently ship within the United States only.
We do not ship to U.S. territories, islands, or PO Box addresses.

Flat shipping fee: $5.99 per order
Business days: Monday to Friday
Cut-off time: 5:00 PM (orders placed after this time will be processed the next business day)

Processing & Shipping Time

Total delivery time is calculated as:
Handling time + Shipping time

Category	Handling Time	Shipping Time	Total Delivery Time
Bedding Set	3–4 business days	4–6 business days	7–10 business days
Home Slippers	1–2 business days	3–5 business days	4–7 business days
Pajamas	1–2 business days	3–5 business days	4–7 business days

Please note that shipping times may be extended slightly due to weather conditions, peak seasons, holidays, or carrier-related delays.

Shipping Carriers

Which shipping carriers do you use?

We work with trusted shipping partners to ensure safe and reliable delivery.
Depending on your location and the product category, orders are shipped via USPS, UPS, FedEx, or other reliable carriers.

The carrier is selected automatically based on the most efficient option for your order.

Order Tracking

How can I track my order?

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number.
You can use this tracking number to follow your shipment directly on the carrier’s website.

Please allow 24–48 hours for tracking information to become available after the order has been dispatched. If you haven’t received tracking details or need help checking your order status, feel free to contact our support team.

Incorrect or Incomplete Address

Customers are responsible for providing accurate and complete shipping information at checkout.

We are not responsible for lost packages due to incorrect or incomplete addresses.
Orders returned to us because of an incorrect address will require an additional shipping fee to be reshipped.

Damaged Items

My order arrived damaged. What should I do?

If your item arrives damaged, please contact us as soon as possible.
Send us an email with your order number along with clear photos of the damaged item and the original packaging.
Our team will review your request and get back to you with the next steps, including a replacement or another suitable solution.